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Knowledge Base
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COS Walkthrough
  • Campaign Operating System
    • About COS
    • Features
    • Live Call Solutions
    • Robo Solutions
    • Texting Solutions
  • COS Quick Start
    • Advanced Features
    • Email Projects
    • Live Call Projects
    • Robo Projects
    • Text Projects
  • COS Staff Project Management
    • Call Center Management
    • COS Walkthrough
    • Custom Status Codes & Remaps
    • Customer Support
    • Daily Procedure
    • General Info
    • Project Management
    • Project Setup
    • Technical Support
  • COS Walkthrough
    • COS Dashboards
    • COS Password Management
    • General Info
    • Live Call Project Anatomy
    • Terms and Definitions
  • Frequently Asked Questions
    • Frequently Asked Questions - Live Call
    • Frequently Asked Questions - Text
    • Frequently Asked Questions - COS Server
  • Server Management
    • COS Dialer
    • COS Server Initial Setup
    • COS Text
    • Reports and Analytics
    • Roles and Permissions
    • System Management
    • Troubleshoot
  • Troubleshoot
    • Data Troubleshoot
  • Video Guides
    • COS
  • Volunteer Resources
    • Volunteer Best Practices
      Back to home
      1. Knowledge Base
      2. COS Walkthrough
      • Campaign Operating System
        • About COS
        • Features
        • Live Call Solutions
        • Robo Solutions
        • Texting Solutions
      • COS Quick Start
        • Advanced Features
        • Email Projects
        • Live Call Projects
        • Robo Projects
        • Text Projects
      • COS Staff Project Management
        • Call Center Management
        • COS Walkthrough
        • Custom Status Codes & Remaps
        • Customer Support
        • Daily Procedure
        • General Info
        • Project Management
        • Project Setup
        • Technical Support
      • COS Walkthrough
        • COS Dashboards
        • COS Password Management
        • General Info
        • Live Call Project Anatomy
        • Terms and Definitions
      • Frequently Asked Questions
        • Frequently Asked Questions - Live Call
        • Frequently Asked Questions - Text
        • Frequently Asked Questions - COS Server
      • Server Management
        • COS Dialer
        • COS Server Initial Setup
        • COS Text
        • Reports and Analytics
        • Roles and Permissions
        • System Management
        • Troubleshoot
      • Troubleshoot
        • Data Troubleshoot
      • Video Guides
        • COS
      • Volunteer Resources
        • Volunteer Best Practices

      COS Walkthrough

      COS Dashboards

      • New Project Page
      • List Master - Filters - Add Filter
      • List Dashboard
      • List - Create New List
      • Dialer Dashboard **
      • Schedule Dashboard **
      • SMS Dashboard
      • SMS DNC List Dashboard
      • Agent Users Dashboard
      • Agent Dialer Activity
      • Agent Roleup
      See more

      COS Password Management

      • Changing Your COS Password
      • Setting Up Two Factor Authentication

      General Info

      • Live Call Data Download - Column Descriptions
      • Goal Types
      • Project Types
      • Complete Types
      • Texting Projects - Data Key **
      • Project Statuses
      • Text Data Download - Column Descriptions
      • Status Codes
      See more

      Live Call Project Anatomy

      • Edit PO - Live Call
      • Script - Live Call
      • Appending Data to a Patch Project

      Terms and Definitions

      • Glossary
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