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IVR Call Transfer / Patch Setup
Transfer to a Preset Number in the Script:
Create a new response or use an established response in the script.
Within the response options menu, select Transfer.
Click the + symbol and enter in the desired phone number for transfer.
Select the checkmark Icon to finish the process.
Transfer to a Number From the Data:
Create a new response or use an established response in the script.
Within the response options menu, select Transfer.
Click the + symbol and enter in the variable within the data containing the phone number for transfer.
Select the checkmark Icon to finish the process.