IVR Call Transfer / Patch Setup

Transfer to a Preset Number in the Script:

Create a new response or use an established response in the script. 

Within the response options menu, select Transfer.

Click the + symbol and enter in the desired phone number for transfer.

Select the checkmark Icon to finish the process.

Transfer to a Number From the Data:

Create a new response or use an established response in the script. 

Within the response options menu, select Transfer.

Click the + symbol and enter in the variable within the data containing the phone number for transfer.

Select the checkmark Icon to finish the process.