Data Key - Live & Robo Calls

  • Status Codes:

    • C - Completed Call or Survey
    • CP - Completed Call Yes Patch
    • IR - Initial Refusal (Pre-script; terminal number)
    • D - Disconnect / Out of Service (bad number)
    • WN - Wrong Number (terminal number)
    • N - No Answer (callable number)
    • B - Busy (callable number)
    • A - Answer Machine (no message left; callable number)
    • LM - Left Message on Machine (if applicable; completed call)
    • FX - Fax machine (terminal number)
    • LB - Language or Spanish Language Barrier (terminal number)
    • OB - Other Language Barrier (terminal number)
    • DE - Deceased (terminal number)
    • DC - Do Not Call (terminal number)
    • (BLANK) - Never Called or duplicate
  • For Survey Question Response Codes (Voter ID & Capture Scripts only):

    • Only Status Codes "C" or "CP" are completed surveys with valid survey response codes
    • The counts of the question responses will match the counts of the report, in the same order as the script
    • The question responses are found in columns added for each question (e.g. Q1, Q2, etc.)
  • Additional Columns Added:

    • misc1 - Patch Target Name, or Alpha/Text Field for capture or display
    • misc2 - Patch Target Phone1, or Alpha/Text Field for capture or display
    • spoke_to - name spoken to
    • spoke_toID - VoterID of name spoken to
    • call_date - date record disposition was called
    • status_code - termination/disposition code agent used at end of call