Knowledge Base
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Frequently Asked Questions
Campaign Operating System
About COS
Email Solutions
Features
Live Call Solutions
Robo Solutions
Texting Solutions
COS Quick Start
Advanced Features
Live Call Projects
Robo Projects
Text Projects
COS Staff Project Management
Call Center Management
COS Walkthrough
Custom Status Codes & Remaps
Customer Support
Daily Procedure
General Info
Project Management
Project Setup
Technical Support
COS Walkthrough
COS Dashboards
COS Password Management
General Info
Live Call Project Anatomy
Terms and Definitions
Frequently Asked Questions
Frequently Asked Questions - Live Call
Frequently Asked Questions - Text
Server Management
COS Dialer
COS Server Initial Setup
COS Text
Reports and Analytics
Roles and Permissions
System Management
Troubleshoot
Troubleshoot
Data Troubleshoot
Video Guides
COS
Volunteer Resources
Volunteer Best Practices
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Knowledge Base
Frequently Asked Questions
Campaign Operating System
About COS
Email Solutions
Features
Live Call Solutions
Robo Solutions
Texting Solutions
COS Quick Start
Advanced Features
Live Call Projects
Robo Projects
Text Projects
COS Staff Project Management
Call Center Management
COS Walkthrough
Custom Status Codes & Remaps
Customer Support
Daily Procedure
General Info
Project Management
Project Setup
Technical Support
COS Walkthrough
COS Dashboards
COS Password Management
General Info
Live Call Project Anatomy
Terms and Definitions
Frequently Asked Questions
Frequently Asked Questions - Live Call
Frequently Asked Questions - Text
Server Management
COS Dialer
COS Server Initial Setup
COS Text
Reports and Analytics
Roles and Permissions
System Management
Troubleshoot
Troubleshoot
Data Troubleshoot
Video Guides
COS
Volunteer Resources
Volunteer Best Practices
Frequently Asked Questions
Frequently Asked Questions - Live Call
Landlines vs Cell Records
Report Availability
Can I access recordings from calls made?
Calling Restriction Dates
Call Recording Laws by State
What's the difference between the list load processing types?
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Frequently Asked Questions - Text
How long can my text messages be?
Do the reports show the responses from the recipients?
Am I able to split a campaign list so that the landlines are dialed and the cell phones are sent as a text?
Can I put multimedia content in my text message?
Is there a minimum or maximum number a universe size has to be in order to accept it as a project?
How far in advance can I send over projects?
Can people unsubscribe from text messages on this software?
Can I get updates on my project while it’s running?
Can I download and share the results of my texting campaigns with others?
Does every outbound text need to be the same, or can they be personalized?
Do I have to send all the text messages myself?
Can I use my own caller ID for texting projects?
Testing a Script Before Sending SMS/MMS
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