LIVE CALLS:
- Confirm the start and end dates of the calling project.
- Obtain the Caller ID if not provided, and request it if missing.
- Ensure the calling goals match the instructions and are filled out for all calling days.
- Review the Center Notes.
- Verify the correct project template is being used.
- Disable Skip Logic for surveys with more than 9 questions.
- For cell phone projects:
- Disable skip logic.
- Add an attempt counter.
- Check the script format and ADVO-ID.
- Confirm the number of questions.
- Ensure the script matches the client email.
- Verify the skip logic, opening, and closing are filled out.
- Confirm any provided disclaimers.
- Determine if the project is voter-specific.
- Check for screen pops.
GOTV:
- Check for screen pops.
ROBOS:
- Label the message length.
- Confirm the script language.
- For GOTV, ensure the answering machine message is ready.
DATA SCRUB:
- Scrub the data for cell phone numbers.
- Add any necessary miscellaneous fields for screen pops.
TEXT PROJECTS:
- Confirm the PO and PO Description include "Text" and/or "MMS".
- Set the end date to the following day.
- Set the end time to 10:00 AM.
- The Management Notes should include the number of text segments and whether there is an MMS.
- Configure remap responses as 1=1=DNC, 1=2=OTHER, unless more specific remaps are required.
- The goal should be 100% list saturation, unless a stop number is provided.
- Manually change the project status to active prior to sending texts.