The campaign data report provides access to the original raw data as well as the coded survey responses.
The COS (Call Operating System) platform offers the capability to download all the data at once or to select specific data elements for download. This includes options to filter by column headers, response codes, or callable/non-callable record types.
The report includes the following key details:
Client: The name of the client this project is associated with.
Project Name: The name of the specific project.
Download Limit: The set parameters that define the scope of data to be downloaded.
Called From Date: The specific date range of dialed records to be included in the data pull.
Data Columns: The particular data columns that will be downloaded.
Data Selections: The specific data results or response types that will be downloaded.
This detailed, instructional information empowers users to effectively access and leverage the campaign data to its fullest potential.