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Multiple Phone Number Fields
To prepare data files for loading into a COS (Customer Onboarding System) project, please note the following:
Data files may contain multiple phone number columns, such as "Landlines" and "Cell Phones". However, the COS project can only accept a single phone number field. Therefore, if your data file has multiple phone number fields, you will need to combine them into a single consolidated field before attempting to load the data into the COS project.
For further instructions of how to combine numbers, see this article: Combining Landline Phones and Cell Phone Columns