Goal Types

Saturation Goal:

This goal is achieved by dialing through a client-defined percentage of the call list.

The saturation percentage represents the portion of the list that has a complete status code.

Stop Number Goal:

This goal is met when a specific number of completed calls have been dialed.

Targets Goal:

This type of goal is specific to patch-through projects.

It represents the number of calls successfully connected to a representative's office.

Hourly Goal:

These are time-based goals.

The project will stop dialing once the predetermined number of hours have been reached.