Phone Scrubbing Compliance

COS utilizes the wireless scrub and litigator scrub features provided by Call Center Compliance at dnc.com to ensure compliance with regulations.

Each night, COS downloads the wireless scrub NPANXX list of ported and non-ported mobile numbers from dnc.com. Before making any calls, COS scrubs its calling lists against this database to properly identify and mark mobile and landline numbers.

Additionally, COS downloads the litigator list from Call Center Compliance every night. COS can then scrub its calling lists against this litigator database to identify and flag any known litigators as do-not-call numbers prior to dialing.

These wireless and litigator scrub features from dnc.com allow COS to remain compliant with all relevant regulations when making outbound calls. For more information, please visit https://www.dnc.com/dncscrub and https://www.dnc.com/litigator-scrub.