Subject: Deleting Unused Phone Groups and Numbers
COS Server User,
This is a reminder to please remove any phone groups and/or phone numbers that are no longer in use. These unused numbers are charged to your account on a 30-day cycle, regardless of whether they are being utilized.
To delete phone groups and numbers, please follow these steps:
Delete Phone Groups:
1. Click "Management"
2. Select "Phone Setup"
3. Click on the phone group marked for deletion to highlight it
4. Click "Delete"
This will remove the entire phone group and all numbers contained within it.
Delete Phone Numbers:
1. Click "Management"
2. Select "Phone Setup"
3. Click "Show Numbers" next to the desired phone group
4. Select the numbers you want to delete. You can select multiple numbers by holding down the "Shift" key on your keyboard.
5. Click "Remove Selected"
This will only delete the selected numbers within the phone group, leaving the group itself intact.
Please take a moment to review your account and remove any unused phone groups and numbers to avoid unnecessary charges. Let me know if you have any other questions.
Regards,
[Your Name]